Privacy and Cookie Policy

Last updated: Oct. 8, 2026

1. Who we are

Ing Westad AS (“we”, “us”, or “our”) operates www.ingwestad.com and is responsible for the personal data described in this policy.

Our contact details are:

  • Address: Nesbruveien 82, 1394 Nesbru, Norway

  • Email: post@ingwestad.no

  • Company registration number: 918 535 055

This policy explains how we collect, use, and protect personal data when you visit our website or contact us.

2. Personal data we collect

Depending on how you interact with us, we collect:

  • Contact information: Your name, email address, telephone number, and information you provide when contacting us.

  • Customer information: Details needed to provide requested products or services, such as billing information and correspondence.

  • Technical information: may include your IP address, browser type, device information, server logs, and information about how you use our website. 

  • Cookie and analytics data: Information about pages visited and interactions with our website, where the relevant analytics tools are enabled with your consent.

  • Consent preferences: Your cookie choices and, where enabled, records of when those choices were made.

  • Marketing data: interactions with our advertising or other marketing activities, where applicable and subject to your consent.

3. How and why we use personal data

We use personal data for the following purposes:

  • Responding to enquiries: To answer questions and communicate with you. Our legal basis is our legitimate interest in handling enquiries, or taking steps at your request before entering into a contract.

  • Providing products or services: To fulfil our agreement with you. Our legal basis is performance of a contract.

  • Operating and securing our website: To maintain the website, troubleshoot problems, and prevent misuse. Our legal basis is our legitimate interest in providing a secure and reliable website.

  • Analytics and optional website features: To understand website usage and provide optional functionality. Where these activities involve consent-based cookies or tracking, our legal basis is your consent.

  • Marketing communications: To [If applicable: To send newsletters or promotional messages with your consent. You can unsubscribe at any time.]

  • Legal obligations: To meet applicable accounting, tax, and other legal requirements.

Where information is necessary to respond to your request, provide a quotation, process an order or deliver a service, we may be unable to fulfil your request without that information.

4. Cookies and CookieScript

Cookies are small files stored on your device. Similar technologies may also be used to store information or recognise your device.

We use CookieScript to manage cookie preferences. It uses a cookie called CookieScriptConsent to remember your choices. Where consent logging is enabled, records of those choices are also maintained.

Our website uses the following cookie categories:

  • Necessary: These cookies are essential for the website to function properly. They cannot be disabled and are not used for analytics or marketing.

  • Preferences: These cookies allow the website to remember your choices and settings, providing a more personalised and convenient experience.

  • Analytics: These cookies help us understand how visitors use our website. The information is used to analyse traffic and improve our content and user experience.

  • Marketing: These cookies are used for advertising, measuring marketing performance and displaying content from third-party services such as YouTube.

We request your consent before placing non-essential cookies. You can accept or reject these cookies, or choose individual categories, through the cookie banner.

You can change or withdraw your consent at any time by clicking the 'Cookie'-tab at the bottom of the webpage. Withdrawing consent does not affect processing that took place lawfully before withdrawal.

Details of individual cookies, including their providers, purposes, and durations, can also be found by clicking the 'Cookie'-tab at the bottom of the page.

You can also delete or block cookies through your browser settings, although this may affect website functionality.

5. Who receives personal data

We share personal data with trusted service providers where necessary to operate our website and business, communicate with customers and manage our marketing activities.

Depending on the services you use and your consent choices, these may include providers of:

  • website hosting and technical services;
  • email and communication services;
  • newsletter and marketing services;
  • analytics services, including Google Analytics;
  • advertising services, including Google Ads;
  • embedded third-party content, including YouTube; and
  • cookie consent management, including CookieScript.

Some service providers process personal data on our behalf, while others may process information under their own privacy policies.

We only share personal data where necessary for a defined purpose or where required by law. We may also disclose information where necessary to establish, exercise or defend legal claims.

6. How long we retain personal data

We retain personal data only for as long as necessary for the purpose for which it was collected and to meet applicable legal, accounting and regulatory requirements.

Our retention periods depend on the type of information:

  • Enquiries and correspondence: Retained for as long as necessary to respond to your enquiry and for a reasonable period afterwards where needed for customer service, follow-up or documentation. Due to the long lifespan on many of our products, we may store order confirmation and customer details for >20 years. 

  • Customer and transaction records: Retained for as long as necessary to manage the customer relationship and thereafter for the period required by applicable accounting, tax and other legal requirements.

  • Newsletter subscriptions: Retained until you unsubscribe or withdraw your consent, unless we are required to retain limited information to document your previous consent or opt-out.

  • Technical and security information: Retained for as long as reasonably necessary to maintain the security and operation of our website.

  • Analytics information: Retained according to the retention settings of the relevant analytics service. Event data is stored for 2 months. User data is stored for 14 months after most recent user activity.

  • Consent records: Retained for as long as necessary to document your consent choices and demonstrate compliance with applicable requirements.

Individual cookie durations are shown in our cookie information.

7. Security and your rights

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, misuse or disclosure.

Under applicable data protection law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to certain processing;
  • receive certain personal data in a portable format; and
  • withdraw your consent where processing is based on consent.

You can object to direct marketing at any time.

To exercise your rights or ask questions about how we process personal data, please contact us at:

Ing Westad AS
Email: post@ingwestad.no
Address: Nesbruveien 82, 1394, Nesbru, NORWAY

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe that your personal data has been processed in violation of applicable data protection law.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, use of third-party providers or applicable legal requirements.

The current version will always be available on this page.

Last updated: 08/10/2026

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